Robert Simpson
05.03.2025
Good quick coffee
Lord_SM
02.03.2025
Staff work hard! Can't fault them.
The place, however, needs a major facelift.
Be Warned! Don't overstay your parking time! Haha!
Gary Smith
13.02.2025
It is what it is, and it does what it does well
Anthony Mac
13.02.2025
The old woman was incredibly rude , calling me pathetic for asking for a mcflurry spoon , honestly done nothing wrong just bought and ate food
Gem Alderson
10.02.2025
Usually pretty good and one of the better fast food restaurants for getting warm food. Occasionally they miss something from the order or forget to include the requested sauces. The hot chocolate can also be hit and miss
Farzin Safa
07.02.2025
One the worst Mac Donald’s ever
Tony Turnbull
05.02.2025
My one and only delivery from here was cold and missing items. My previous 2 visits both took an age at the drive-through and fries that can only be described as soggy and cold. Like they had been cooked the day before.
Nicola Parker
31.01.2025
Never order on the app for delivery, they use uber eats, ordered a delivery which didn’t turn up, ended up driving to the restaurant to be told there was nothing they can do n to take it up with uber eats, ended up getting the full order while at the restaurant for pick up on the McDonald’s app, so that’s 2 exact same orders, so rang uber eats but they refused to refund me even though I had proof of messages between me and the driver that I didn’t receive the order. Why would I order delivery and then go to restaurant for exact same food. The manager at McDonald’s even spoke to the guy to say id come n ordered the missing delivery but uber eats were having none of it. I’d never had a problem with them before so was shocked that I was made out to be a liar. I’ve sent numerous emails to McDonald’s and uber eats with no reply. I was a good customer and regularly ordered but no more. I use just eat now
Martin I
26.01.2025
Ok so I think McDonlds corporate needs to intervene with this franchise store. It's an absaloute stain on the McDonald's reputation.
Service is non existent, once they were pretty good but those people seem to have long gone from working there. (Not surprised) There's an older lady who is so rude and a stressed mess.
Food is never hot that's if it actually arrives at your table. I had to go to the desk and tell them to refund my card. They told me my order had already gone to my table, well unless someone was sitting on my lap then no it didn't. (I got my refund)
Venue is falling apart, freezing cold (witnessed a staff member warming her hands under the fries heat lamp), roof falling in and most of the seating blocked off.
Delivery orders take absaloute priority in this store. You will have to wait because these orders will get done first before yours.
Lastly, McDonald's NEED to come out and inspect this store it's so badly ran and needs action taken against them.
Paul Witchell
21.01.2025
Great visit today, friendly staff.
John Riddell
22.12.2020
Great tasting fast-food. Friendly, efficient staff.
Laura Black
12.01.2025
Restraunt was freezing, my order wasn't served right but the lady at the counter sorted this very quickly and was lovely about it. The restaurant was plagued by a large group of kids causing torment to the staff and generally being a nuisance however it was apparently clear no one knew how to manage the situation. The temperature inside was next to being outside which made the dining experience very unpleasant, our food went cold in moments. Awful experience.
Chris d'Aunay
23.12.2015
Update 2025 - most of the staff left in the last year, so it's mostly new management and staff that just aren't efficient. The place is literally falling apart - the front doors are constantly broken, and right now in January there is a hole in the roof and the place is both freezing and half of it can't be sat in. Fairly sure that isn't safe! It's like the owner doesn't care.
The hole in the car park still hasn't been fixed, so when it rains it's bad for cars to leave the place.
Update 2019 - reduced scores. The have frequent equipment failures now, and that often means they cannot serve dishes.
The latest issue today (11th August) is they have no drinks available at all - no soft drinks, no milkshakes. Offering the last of (tiny) water bottles even with large meals, saying they basically need to ration out the water for other customers. They should invest in maintenance or additional machines for redundancy, or at least have some disaster recovery plan in place. Even closing down for a few hours would be a better idea than allowing orders to be taken for items they don't have.
Jenna Crook
12.01.2025
Freezing cold to eat in, food took over half hour (cheeseburgers and nuggets, nothing special)
Amy Laverick
10.01.2025
Can you not afford to put the heating on?
Food got two stars as its warm. Not hot, warm.
One star as I had to use a kiosk for service
No atmosphere
Richard Llewellyn
04.01.2025
An absolute disgrace at present - shouldn't be open! On our visit: Doors broken, ordering machines not working, ceiling collapsed, seats taped off, toilets taped off, no heating (kitchen staff were literally wearing puffer jackets!), no ketchup, no napkins, fries served cold. You could see our breath inside it was so cold in there!
Only thing it had going was the staff still remained friendly, despite the fact they were working in what felt like outside January temperatures.
McDonald's should be ashamed of themselves for taking people's money in this branch just now.
Kacey Wallace
02.01.2025
Took 20 minutes for a hamburger and chips to be made, whilst everyone stood freezing watching the workers move at minimal speed giving out an order every 3 minutes. Worst McDonald’s I’ve been to
Dan Porter
28.12.2024
Waited over twenty minutes for a milkshake, mcflurry and a latte.
Latte was half warm, mcflurry melted but the milk shake was fresh!
The lass who served menwas dead canny bless her. She was trying her best to save a sinking ship. She had some lad who was playing 1, 2 miss a few order 27, and literally seemed to just do whatever he wanted, with no rhyme or reason.
The manager just minced around trying to look busy, when really all she was doing was hobbling about on the phone.
The sewting area was freezing cold, dirty and half the tables were closed off with do not use tape? Due to how cold it was, we just went and sat in the car.
All in all, as McDonald's goes this one joins Weaterhope on the list of ones I won't go back to.
Albert
24.12.2024
Terrible Experience at This McDonald’s
This is one of the worst McDonald’s I’ve ever visited.
One of the main doors was closed, forcing everyone to use the other entrance.
There was no heating inside—it was so cold that everyone had to keep their coats on.
Half of the seating area was closed off with tape, giving the impression of a crime scene.
The restaurant was dirty, and to make matters worse, a kid next to us was vaping while I was trying to enjoy a meal with my children. The staff didn’t seem to care.
I ordered coffee and hot chocolate—both were served cold.
The overall service was poor, and the staff appeared uninterested.
The entire experience was disappointing, and I couldn’t enjoy my meal because of how badly this location is managed. I wouldn’t recommend visiting this McDonald’s.
